Latest articles

  • xConnect Upgrade to 9.2 – Where did the web request handlers go?

    xConnect Upgrade to 9.2 – Where did the web request handlers go?

    Recently, I needed to update my xConnect Tutorial from 9.0 to 9.2 so I could start looking at the new data purge API (more on that another day). I figured it should be an easy enough upgrade, my tutorial wasn’t doing anything complicated. Just some basic Create Contact or Register Interaction stuff. So, I did the usual: Update Target… Read more

  • Are you ready for the MongoDB 3.4 EOL?

    Are you ready for the MongoDB 3.4 EOL?

    If you are running Sitecore version 8.2.x, you are running MongoDB 3.4. Unfortunately, that also means you are impacted by the announcement by MongoDB that version 3.4 will reach end-of-life in January 2020. You have some options on how you want to fix this and it sort of depends on how much tolerance your organization… Read more

  • Soul in the Machine – Can we avoid the Google Duplex outrage in Conversational AI development?

    Soul in the Machine – Can we avoid the Google Duplex outrage in Conversational AI development?

    This is Part 5 in the Soul in the Machine series. In the Soul in the Machine series, I will be delving into our collective responsibility to ensure that computing systems are treating users fairly and responsibly. Specifically, I will be raising the ethical questions around current trends such as data privacy regulations and machine learning capabilities.… Read more

  • Tiny tips for speakers

    Tiny tips for speakers

      With our Sitecore Virtual Developer Day just wrapped, and more speaking events around the corner, I was thinking back to some tips I provided for speakers right before Sitecore Symposium 2018. Here they are, in one place, for you to find if you ever need them! PPTX files are just zipped up file structures.… Read more

  • Preparing for AI-driven customer experiences

    Preparing for AI-driven customer experiences

    Digital marketers today are caught in the middle of a huge digital transition. Behind them lie the old, slow, and manual methods of creating content, connecting with customers, tracking engagement, and measuring the results. Ahead of them is the promise of the brave new intelligence-enabled world, teeming with possibilities—task automation, massive-scale analytics, and real-time, data-driven decision… Read more

  • Soul in the Machine – Combatting Unconscious Bias

    Soul in the Machine – Combatting Unconscious Bias

    This is Part 4 in the Soul in the Machine series. In the Soul in the Machine series, I will be delving into our collective responsibility to ensure that computing systems are treating users fairly and responsibly. Specifically, I will be raising the ethical questions around current trends such as data privacy regulations and machine learning capabilities.… Read more